Privacy Policy

Last updated on: 17/12/2025

INTRODUCTION

The company with the corporate name Scandinavian Appliances AS hereinafter together with its affiliated entities the “Company”, or “we”) wishes, through this Privacy Policy (hereinafter the “Policy”), to inform you about the processing of your personal data that takes place when you visit or use the website norcool.com (hereinafter the “Website”), in particular the ways in which we process your data, the purposes of the processing and the rights granted to you pursuant to applicable personal data protection legislation.

Before using the Website, kindly read and understand this Policy.

I. CONTACT DETAILS

The Data Controller of your personal data, pursuant to the General Data Protection Regulation (EU) 2016/679 (hereinafter “GDPR”), is the Company, whose details are as follows:

Address: Bredmyra 10, 1739 Borgenhaugen NORWAY

Telephone: +47 815 69117

E-mail: post@norcool.no / service@norcool.no

II. CATEGORIES OF PERSONAL DATA WE COLLECT

Depending on the service provided through the Website, we collect the following categories of personal data on a case-by-case basis:

i. Contact form data: data you provide through the Website’s contact form, such as your name, email address, location and any other information contained in your message.

ii. Job application data: data you provide when submitting your CV through the Website, such as your name, email address, location, level of experience and any other information contained in your message and CV.

iii. Technical and usage data: data collected automatically through cookies and similar technologies installed on your device, such as IP address, device type, operating system, browser type, date and time of visit and referring website, as further described in the Cookies Policy.

When the provision of certain personal data is mandatory in order to access a feature or service of the Website, we will clearly indicate this. If you do not provide such data, you may not be able to use the relevant service or feature.

III. PURPOSES AND LEGAL BASES OF PROCESSING

We process your personal data for the following purposes and on the following legal bases:

i. Contact requests: processing and responding to your queries or requests submitted via the contact form, on the basis of our legitimate interest (Article 6(1)(f) GDPR).

ii. Job applications: processing and evaluating your job application, on the basis of taking steps at your request prior to entering into a contract (Article 6(1)(b) GDPR).

iii. Website improvement and analytics: improving the functionality, performance and security of the Website, either on the basis of our legitimate interest (Article 6(1)(f) GDPR) or, where required, your consent (Article 6(1)(a) GDPR), in accordance with our Cookies Policy.

If we intend to process your personal data for purposes other than those described above, we will inform you accordingly prior to such processing.

IV. RECIPIENTS OF YOUR PERSONAL DATA

Your personal data is processed by the Company’s authorised personnel.

Where necessary for the above purposes, your personal data may be shared with third parties, including:

i. Contact form data: affiliated companies of Norcool and IT service providers;

ii. Job application data: third-party recruitment and human resources service providers;

iii. Technical and usage data: analytics, marketing and IT service providers.

All recipients process personal data under appropriate contractual safeguards in accordance with applicable data protection legislation.

V. TRANSFER OF DATA OUTSIDE THE EEA

The processing of your personal data generally takes place within the European Economic Area (EEA).

Where personal data is transferred to countries outside the EEA, we ensure that appropriate safeguards are in place in accordance with Articles 44 et seq. GDPR, such as Adequacy Decisions or Standard Contractual Clauses adopted by the European Commission, and we will inform you where required.

VI. RETENTION PERIOD

We retain your personal data only for as long as necessary to fulfil the purposes described in section III and in any event in accordance with applicable legal obligations and our legitimate business needs.

Retention periods are determined based on:

(i) statutory retention requirements, and

(ii) our legitimate interests, such as the handling of complaints, disputes, litigation or investigations.

For information on the retention of cookie-related data, please refer to the Cookies Policy.

VII. AUTOMATED DECISION-MAKING AND PROFILING

We do not use automated decision-making or profiling within the meaning of Article 22 GDPR. Should this change be implemented, we will inform you in advance and provide all information required by applicable law.

VIII. YOUR RIGHTS

You have the following rights under the GDPR as applicable in the European Economic Area (EEA) and supplemented by applicable national data protection legislation, which you may exercise at any time, free of charge, by contacting us at post@norcool.no

i. Right to access your personal data

ii. Right to rectification

iii. Right to erasure

iv. Right to restriction of processing

v. Right to object to processing based on legitimate interests

vi. Right to data portability (where applicable)

vii. Right to withdraw consent at any time (where processing is based on consent)

We will respond to your request without undue delay and in any event within one (1) month, which may be extended by up to two (2) additional months where permitted by law.

You also have the right to lodge a complaint with the competent supervisory authority:

Datatilsynet (Norwegian Data Protection Authority)
Address: P.O. Box 458 Sentrum, NO-0105 Oslo, Norway
Tel: +47 22 39 69 00
Email: postkasse@datatilsynet.no
Website: datatilsynet.no

IX. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

X. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on the Website, and we encourage you to review it periodically.